White vinegar is one of the most commonly suggested home remedies for descaling, and the advice sounds reasonable: it is cheap, acidic, and already in your kitchen. But acetic acid, the active component of vinegar, is not formulated for coffee machines and can cause damage to them.
Here is what happens chemically. Capsule machines rely on a network of rubber gaskets, O-rings, and seals to stay watertight under pressure. When acetic acid comes into contact with these rubber components repeatedly, it causes them to swell, crack, or become brittle. A single damaged seal can cause internal leaks that reach the machine's electronics. Acetic acid is also particularly aggressive toward aluminum parts, which are used in many thermoblock heating systems. It causes pitting and corrosion that weakens the metal over time.
Beyond structural damage, vinegar leaves behind a persistent smell that embeds itself into the plastic tubing and internal surfaces of the machine. Even after several rinse cycles, traces of acetic acid can remain and affect the taste of your coffee. Purpose-made descalers are formulated to rinse out completely with one or two water cycles.
The bottom line: save the vinegar for salad dressing. For your machine, use a descaling solution made for the job.